My system is running constantly. What should I do?
If your system has been running for more than three continuous hours, if possible, call our office and have someone walk you through stopping the cycle or bypass the system and unplug the electric cord until a service appointment can be made.back to top
How do I know if my neutralizer needs to be refilled?
The general time frame for a neutralite refill is about 9 months. The best indicator of when to fill your neutralizer is to shine a flashlight behind the fiberglass tank. This will illuminate the tank and make the neutralite level easy to determine. Your neutralizer is full when it is about 8 inches down from the lip of the tank. When the neutralite is down about 16 inches from the lip of the tank, you will need a neutralite refill.back to top
How do I know if I need to add potassium to my green sand system?
Once a month add 2.5 lbs of potassium permanganate to the feeder tank. To add the potassium, remove the lid on your feeder tank and pour 1/2 of the 5lb container. A 5lb container of potassium should last approximately 2 months. In order for the system to function properly it is critical to maintain enough potassium in the feeder tank. To check if there is enough potassium in the feeder tank, insert a small wooden stick into the mixture. The stick should be stained a deep purple. If the stick is light pink or has no color, you must add more potassium.back to top
How much salt do I need in my salt tank?
There is no proper level for your salt in your salt tank. You may fill the entire tank or add one bag at a time, which ever is convenient for you.back to top